About
Airmarket
What is the single most important criteria when selecting a freight forwarding service? Reliability!
You have to be sure that your goods arrived at the right places. On time. Air Market Logistics (S) Pte Ltd has both the expertise, as well as the global experience to ensure just that.
Since our humble beginning in 1987, we have taken the ever-expanding and competitive airfreight industry by storm. We are now a full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos.
Our success in the industry is built on the twin ideology of Dynamism and Efficiency. We believe in building customer trust and loyalty with our quality and reliable services. Regardless of your destination or cargo-type, Air Market Logistics will get it to the destination. Having been in the Freight Industries for over 30 years moving cargoes across the Globe.
We have decided to expand ourselves and expertise into Logistics industry to complement our customer future needs thus providing full supply chain support.
With facilities strategically located in the Eastern Part of Singapore, our reputation for excellence is based on many of experience in warehousing, transportation and distribution.
Our consistent commitment to providing the best possible customer service ensures the supply chain success of all our customer partnership and needs.
Our Vision
To Be The Leader In Freight Forwarding
Our vision is simply to become the choice Air Freight, Sea Freight and Logistics services provider in Singapore. In our daily efforts to realize this vision, we have dedicated ourselves to providing the best service to our customers and overseas partners. We recognise the challenge of this vision and we have inculcated in our team, right from Top management to the forklift drivers to strive for excellence in whatever we do. Our values are etched into our work ethics, summed up as
BEST:
Best Interest for the customer.
Endeavour to improve, in order to strengthen our values to our customers
Synergistic relationships with customers and partners paved tomorrow’s roads
TOP priority is our customers’ cargos
1987
Air Market Express (S) Pte Ltd (AME) was founded)
1996
Top 10 EVA Air awards
2001
Winner of the 2001 Enterprise 50 Awards
2002
Winner of the 2002 Enterprise 50 Awards
2003
Achieved ISO 9001:2008 compliance
2004
Started our Seafreight Department
2005
Opening our first warehouse outside the airport area.
2006
Stared our own Bonded Warehouse
2009
Air market built our own HQ Warehouse located at No. 22 Loyang Lane.
2015
Air Market Logistics HUB 2 was opened at 19 Loyang Way
2021
From 10 airlines allotment, we increase to 60+ airlines allotment.
Celebrating Our Achievements
Air Market Logistics (S) Pte Ltd was listed in ‘The Top Fifty’, most enterprising, privately held companies in the Singapore for the Years 2001 & 2002 consecutively. ISO 9001:2008 compliance was achieved in 2003.
All the accolades and awards mean nothing if we cannot meet customer needs. The approval of our customers is perhaps our singular greatest achievement, which we will not relinquish anytime soon. They are our judges that measure the level of success Air Market Logistics (S) Pte Ltd is achieving. We have achieved an average sales turnover of SGD$15,000,000.00, with a projected annual growth target of 20%.
The trust and confidence garnered from our customers is indeed our greatest achievement. And like the old English saying… the BEST, is truly yet to be.
Our Track Record
Our track record is a testimony of our commitment. We have strategic partnerships with all major players in the Air Freight industry.
We are the top agent for EVA Airways, Air Mauritius, Thai Airways, Asiana Airline, Gulf Air as well as Saudi Arabian Airlines. Currently, we are holding 60 airlines allotment, an undeniable indication of our airfreight strength, capability as one of Singapore’s top cargo agents.
Our Strength
The greatest strength in our company is our commitment to our Vision. We realise that in a globalised operation, we need to invest heavily in the hardware as well as the heart-ware.
Our hardware assets involved our own storage building located conveniently in the backyard of one of the world’s greatest cargo and freight hub, Singapore’s Changi International Airport. Our warehouses are equipped with computerised management systems to ensure orderly, efficient and effective storage and retrieval of goods.
Admittedly, the millions poured into hardware is just a part of our strategy. Our quest for customer satisfaction involves a 3-prong approach, Sales, Customer Service and Operations.
Sales
Our Sales teams have intensive market experience as well as in-dept knowledge of the countries’ culture and modus operandi, ensuring that the right advice and approach is given to the customer right from the start.
Customer Service
Backing for the Sales teams, tracking the status of delivery and using their extensive communication skills to get the most up-to-date details from our respective business partners and servicing our customers sincerely and knowingly.
Operations
As the heartbeat of the business, they are fit, ready and well-trained with the latest technological advantages to stay ahead of our competitors. Together, Air Market Logistics (S) Pte Ltd is a big family of service-minded professionals, working together for the BEST for our customers.
Quality Management
To Be The Leader In Freight Forwarding
Air Market Logistics quality management system complies with the ISO 9001: 2000 standards and requirements. The effectiveness of the system shall be continually improved as required by the standards.
Identified Key Processes
Such As Sales And Marketing, Operations, Monitoring And Measurement, Non-Conformance Control, Etc That Are Needed For The Quality Management System
Monitor, Measure And Analyze These Processes
And Implement Actions Necessary To Achieve Results And Continual Improvement
Establish Control Measures
on these processes so as to ensure its effectiveness
Established Sufficient Resources and Information
necessary to support these processes